We're Here to Help 💛

Have a question? We've got you covered. Reach out to us and we'll get back to you as soon as possible.

📧 Email: coreassistsolutions11@gmail.com
🕐 Business Hours: Monday – Sunday, 10:00 AM – 7:00 PM (SAST)

Common Questions

Where is my order?
Once your order is placed, you'll receive a confirmation email with tracking details. If you need further assistance, feel free to email us with your order number.

What is your return policy?
We want you to love your purchase. Contact us within 7 days of receiving your order if there's an issue and we'll make it right.

Do you ship internationally?
Yes! We ship to multiple countries. Shipping times vary by location. You'll receive tracking information once your order is dispatched.

Are your products safe for sensitive skin?
Most of our products are paraben-free and dermatologically friendly. Check individual product descriptions for full ingredient details.

How do I place an order?
Simply browse our store, add items to your cart, and checkout securely online. It's that easy!

I haven't received a response — what should I do?
Please check your spam/junk folder. If you still haven't heard from us, resend your email to coreassistsolutions11@gmail.com and we'll prioritise your query.